NHS Service

Call us today to book an appointment with one of our specialist pharmacists.

What is Pharmacy First?

This NHS-funded program lets qualified pharmacists diagnose and treat various minor illnesses and injuries directly. Think of it as a first point of call for everyday health concerns, offering quicker access to expert advice and appropriate medication.

What conditions can be treated by Pharmacy First at Touchwood Pharmacy?

The NHS Pharmacy First service in England currently treats seven specific conditions:

  1. Sinusitis: Inflammation of the sinuses, causing facial pain, congestion, and discharge.

  2. Sore throat: Pain and discomfort in the throat, often accompanied by difficulty swallowing.

  3. Earache: Pain in the ear, which can be caused by infection, inflammation, or other factors.

  4. Infected insect bite: A bite from an insect that has become inflamed, swollen, and potentially infected.

  5. Impetigo: A contagious bacterial skin infection that causes red, blistering sores.

  6. Shingles: A painful rash caused by the reactivation of the varicella-zoster virus (chickenpox).

  7. Uncomplicated urinary tract infections (UTIs) in women: Infections of the bladder or urethra in women under the age of 65.

How does the Pharmacy First service work at Touchwood Pharmacy?

The Pharmacy First scheme is designed to be convenient and accessible for patients seeking treatment for minor illnesses. Here’s how it works:

  • Visit your local Touchwood Pharmacy

Find your nearest branch here.

  • Speak to our experienced pharmacists

Explain your symptoms to the pharmacist, who will be happy to listen and ask questions. You might be asked for your contact information and medical history.

  • Assessment and consultation

The pharmacist will assess your condition based on your symptoms and may perform a brief examination. They will use their expertise and clinical knowledge to decide the best course of action.

  • Solutions

The pharmacist can offer advice, over-the-counter products, or sometimes prescription medication directly for your condition. If needed, they can refer you directly to your GP or other healthcare provider for further care. Pharmacy First offers a convenient way to manage common ailments without a GP appointment.

  • Follow Up

The pharmacist may arrange a follow-up consultation to monitor your progress and offer further advice or adjustments to your treatment plan.

How much does Pharmacy First cost?

The good news is that for most patients in England, using the Pharmacy First service is entirely free. Your consultation and assessment is completely free of charge for patients eligible for NHS services in England. If the pharmacist recommends a course of prescription medicine, then standard prescription fees will apply.

Call us today to book an appointment with one of our specialist pharmacists.